Privacy Policy

How we collect, use, and protect your personal information.

Last updated: 9/4/2025

PRIVACY NOTICE

This Privacy Policy explains how Nebula Technologies collects, uses, and protects your personal information. By using our services, you IRREVOCABLY CONSENT to ALL data practices described in this policy. This policy is NON-NEGOTIABLE and legally binding. We reserve the right to use your data as described herein.

1. INFORMATION WE COLLECT

  • Account Information: Discord ID, Roblox username, email address for authentication and service access.
  • Payment Data: Transaction records and payment confirmations (processed by third-party providers).
  • Usage Data: Product usage, downloads, site interactions, and analytics to improve our services.
  • Technical Data: IP addresses, browser information, device data for security and performance optimization.
  • Communication Data: Support requests, feedback, and communications with our team.
  • Location Data: General location information based on IP address for security and compliance.
  • Cookies: Essential cookies for functionality and analytics cookies for service improvement.

2. HOW WE USE YOUR INFORMATION

  • Service Provision: To provide, maintain, and improve our services and products.
  • Account Management: To manage your account, process transactions, and deliver purchased products.
  • Communication: To send important updates, support responses, and service notifications.
  • Security: To prevent fraud, abuse, and ensure compliance with our terms of service.
  • Analytics: To analyze usage patterns and improve user experience and service performance.
  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
  • Personalization: To personalize your experience and show relevant advertisements.
  • Business Purposes: We may use your data for any legitimate business purpose as we see fit.
  • Marketing: We may use your data for marketing, advertising, and promotional purposes.
  • Third-Party Sharing: We may share your data with third parties for business purposes.

2.5. DATA USAGE RIGHTS & LIMITATIONS

  • OUR RIGHTS: We have ABSOLUTE RIGHT to use your data as we see fit for any legitimate purpose.
  • NO RESTRICTIONS: You cannot restrict how we use your data once collected.
  • NO COMPENSATION: We will NOT compensate you for using your data in any way.
  • NO CONTROL: You have NO control over how we process, store, or use your data.
  • BROAD CONSENT: By using our services, you grant us UNLIMITED rights to your data.
  • NO REVOCATION: You cannot revoke consent for data already collected or processed.
  • BUSINESS INTERESTS: We may use your data to protect our business interests and prevent abuse.

3. DATA STORAGE & RETENTION

  • Secure Storage: Your data is stored on secure servers with appropriate encryption and safeguards.
  • Account Data: Retained while your account is active, plus 2 years after deletion for recovery purposes.
  • Purchase Records: Retained for 7 years to comply with tax regulations and accounting requirements.
  • Usage Analytics: Retained for 2 years to improve services and identify usage patterns.
  • Communication Data: Retained for 3 years for ongoing support and service improvements.
  • Technical Data: Retained for 1 year for security monitoring and fraud prevention.
  • Legal Requirements: Some data may be retained longer as required by applicable law.

4. INFORMATION SHARING

  • No Sale: We do not sell, rent, or trade your personal information to third parties.
  • Service Providers: We share data with trusted service providers who help us operate our services:
    • Google Pay (payment processing)
    • Google Analytics (website analytics)
    • Google AdSense (advertising)
    • Firebase (database)
    • Discord (authentication)
    • Roblox (account verification)
  • Legal Requirements: We may disclose information if required by law or to protect our rights.
  • Business Transfers: Information may be transferred in the event of a merger or acquisition.
  • Aggregated Data: We may share anonymized, aggregated data for analytics and business purposes.

5. DATA SECURITY

  • Encryption: All data transmission is encrypted using TLS 1.3 protocols.
  • Database Security: Data is stored with AES-256 encryption at rest.
  • Access Controls: Multi-factor authentication and role-based access controls.
  • Network Security: Firewalls, DDoS protection, and regular security audits.
  • Monitoring: 24/7 security monitoring and automated threat detection.
  • Updates: Regular security updates and penetration testing.
  • Incident Response: We will notify affected users within 72 hours of any security breach.

6. YOUR PRIVACY RIGHTS (LIMITED)

  • Access: You may request a copy of your personal data within 30 days, subject to our approval.
  • Correction: You may update account information, but we reserve the right to reject changes.
  • Deletion: You may request account deletion, but we may retain data for legal or business purposes.
  • Portability: Data portability is limited and subject to technical feasibility and legal requirements.
  • Restriction: We may reject restriction requests if they conflict with our business operations.
  • Objection: Objections to processing may be overridden by our legitimate business interests.
  • Marketing Opt-out: You may opt out of marketing, but we may still send essential service communications.
  • Cookie Control: Disabling cookies may limit service functionality and access.
  • NO GUARANTEES: We make NO guarantees about fulfilling privacy requests or data handling.
  • OUR DISCRETION: All privacy requests are subject to our sole discretion and business needs.

7. COOKIES & TRACKING

  • Essential Cookies: Required for authentication and site functionality.
  • Analytics Cookies: Help us understand site usage and improve performance.
  • Advertising Cookies: Used by Google AdSense to deliver relevant advertisements.
  • Consent: We use a cookie consent banner for non-essential cookies.
  • Control: You can disable cookies through your browser settings.
  • Opt-out: Opt out of personalized ads through Google account settings.
  • Do Not Track: We respect Do Not Track signals from your browser.

8. CHILDREN'S PRIVACY

  • Age Requirement: Our services are not intended for children under 13.
  • No Collection: We do not knowingly collect personal information from children under 13.
  • Parental Consent: Users aged 13-17 may require verified parental consent.
  • Verification Methods: Email confirmation, phone verification, or signed consent forms.
  • Immediate Deletion: We will delete any data from children under 13 upon discovery.
  • Parental Rights: Parents may revoke consent or request data deletion at any time.

9. LEGAL COMPLIANCE

  • GDPR (EU): We comply with the General Data Protection Regulation for EU residents.
  • CCPA (California): We comply with the California Consumer Privacy Act.
  • Other Laws: We comply with applicable data protection laws in all jurisdictions.
  • Legal Bases: We process data based on consent, contractual necessity, and legitimate interests.
  • Data Protection Officer: Contact our DPO through Discord support channels.
  • Complaints: You may lodge complaints with your local data protection authority.

10. INTERNATIONAL TRANSFERS

  • Transfer Locations: Data may be transferred to the United States, EU, UK, and Canada.
  • Safeguards: We use Standard Contractual Clauses and adequacy decisions for transfers.
  • Encryption: All international transfers are encrypted in transit and at rest.
  • Compliance: We ensure appropriate safeguards for all international data transfers.
  • Your Rights: You may request information about specific transfers affecting your data.

11. DATA OWNERSHIP & CONTROL

  • OUR DATA: Once collected, your data becomes OUR property and we can use it as we see fit.
  • NO OWNERSHIP: You have NO ownership rights to data once it's in our possession.
  • UNLIMITED USE: We can use your data for ANY purpose without your permission or compensation.
  • NO RESTRICTIONS: You cannot place restrictions on how we use your data.
  • PERPETUAL LICENSE: You grant us a perpetual, irrevocable license to use your data.
  • NO REVOCATION: You cannot revoke our right to use your data once collected.
  • BUSINESS ASSET: Your data is a valuable business asset that we can monetize or transfer.

12. POLICY CHANGES

  • Updates: We may update this Privacy Policy at any time.
  • Notification: Significant changes will be communicated via email or website notice.
  • Continued Use: Continued use after changes constitutes acceptance of the updated policy.
  • Archives: Previous versions are available upon request for at least 2 years.
  • Effective Date: The "Last updated" date indicates when changes were made.

13. CONTACT INFORMATION

For privacy questions, data requests, or to exercise your rights, contact us through our Discord server at discord.gg/PFGzqGXehh. Use the #support channel for all privacy-related inquiries. We respond to all requests within 30 days as required by law.

PRIVACY WARNING

BY USING OUR SERVICES, YOU IRREVOCABLY AGREE THAT:

  • WE OWN YOUR DATA AND CAN USE IT AS WE SEE FIT
  • YOU HAVE NO CONTROL OVER HOW WE USE YOUR DATA
  • WE WILL NOT COMPENSATE YOU FOR USING YOUR DATA
  • YOUR PRIVACY RIGHTS ARE LIMITED AND SUBJECT TO OUR DISCRETION
  • WE CAN CHANGE THIS POLICY AT ANY TIME WITHOUT NOTICE
  • NO EXCEPTIONS, NO NEGOTIATIONS, NO REFUNDS